14years ago when I first came to Tokyo, Japan, I had to buy a packet of sugar [there another interesting story behind it - will blog it later]. 1kg of sugar costed JPY198. I paid JPY200 and started walking out of the shop.
"お客様。。。お客様 (Okyaku sama - meaning Respected Customer)", I heard a voice. I never knew Japanese then hence did not recognize she was calling me... She practically chased me, came in front of me and returned the JPY2 with the receipt and apologized. It took a minute for me to recognize what was happening, due to three reasons.
1. I did not understand the language
2. I did not expect the JPY2 to be returned
3. I did not know why she was apologizing
In Japan (mostly) they will apologize even if its your mistake.
Exchange rates:
then USD1 = JPY145 = INR41.50 [approx.]
now USD1 = JPY80 = INR55.50 [approx.]
Disclaimer: This is my personal observation in Japan for about 14 years, you may think in other countries this is managed much better than Japan. Good to know about that.
Hi Ravi San,
ReplyDeleteWould like to share this....
I bought a trouser at NEXT and gave it for alteration. I paid the cost + alteration charges.
I went to pickup the stuff and paid the alteration charges again as i did not understand Japanese. After about a month I again went to the same store and was surprised as one of the employee came to me said "Sharma San".I was surprised that how come i have become so popular that people know my name. She told me that I had paid twice for the alteration and gave me the envelope with the change.....amazing people !!!They carry huge human values with such an ease...Respect!!!